Original and unique hand-embroidered cap made by artisans in Hidalgo
Each hat has a different design
- One size fits most
- Adjustable plastic snap closure.
- MATERIAL: 100% cotton.
- CARE: Spot clean.
- At Lolo Mercadito we are committed to acknowledging the nature of each product. With each purchase, you are getting a unique and authentic piece that was made with love by artisans from Mexico. These caps are artisanal products. For this reason, there might be some flaws and variations in sizing, stitching, and design.
If you do not see your product listed below, make sure to check the product's page where we have specifications for each product's care. If the answer is not there, please reach out to us!
HI! Thank you for visiting our Care Instructions Page. We know artisanal products may require some special attention to be able to preserve their beauty, and, because of their artisanal nature, they do not include a "care instruction label". This is why we created this page that will hopefully answer all your questions, which include recommendations that artisans have shared with us concerning caring for your products. Do not hesitate to reach out to us if you have more questions, we would be glad to help however we can!
Embroidered clothing and textiles:
Our recommendation for all artisanal clothing is to hand wash with cold water, turned inside out and lay flat to dry without wringing. If necessary, iron on low with a protective cloth on top of the garment. If there is a need to machine wash, please do so on a garment bag on delicate settings and only air fluff on dryer machine.
Pro tip from artisans for Otomí embroidered products:
If, for some reason, there is some color run, boil some water on your stove top and, using tongs being careful not to burn yourself, submerge the piece entirely in it and move it around so that it looses the dye. We've tried it and it works!
Hand wash with warm water, hang to dry or lay flat, do not wring. Optional: iron with starch to achieve a whiter, firmer look. Store in a dry, dark room, preferably in a protective layer such as bag or old cloth.
Clean with a dry white cloth. Store in a dry place, avoiding humid spaces, sunlight, or extreme heat. Not dishwasher safe. DO NOT MICROWAVE!
Although resistant to everyday use, parota wood is not dishwasher/microwave safe. Clean with dam towel and, only if extremely necessary with mild cleaner and cold water, making sure it dries completely before storing.
Barro Rojo (Red Clay) Pottery
Although barro rojo is resistant to high temperatures and will perform if placed in a microwave, dishwasher, we recommend handwashing all of your barro rojo pieces to ensure the same texture remains for years. However, do let fully cool before washing.
Barro Rojo clay is made for open fire cooking, so feel free to use it with direct fire.
Some pieces of red clay are known to ‘sweat’ or ‘cry’ when in use, and the deep red baked clay lends a subtle earthen note to the food and liquid it holds. This means that some pieces may filter water (because no glaze or sealant was used). All barro rojo pieces are sold "uncured," which can cause this to happen even more frequently. Emerenciana, recommends cooking the piece with atole or a thick beverage and letting the piece cool before washing. Doing this several times will “cure” the piece as time and use is the best way to seal barro rojo pieces.
If unused/stored for long period of time, some barro rojo pieces may start to crack and show small white/black dots. This happens because the clay has lost humidity and is a completely natural process of the clay. We recommend soaking the piece in hot water overnight and letting it dry under the sun to bring it back to its original condition.
Barro Negro (Black Clay) Pottery
Barro Negro is baked at low temperatures and unglazed, which makes it prone to absorbing some odors. All barro negro from Lolo is sold straight from the oven, so there might be some remains of the charcoal/smoke in which it was baked. If you come across this problem, we recommend soaking the product in warm water overnight and giving it a good wash. If, for some reason, you perceive an odor from the oven in which it was baked, you can use milk instead of water and/or letting it sit fully covered in coffee overnight.
Barro Negro is not microwave or dishwasher safe. Always hand wash and let it fully dry before next use to prevent the high porosity to build any bacteria.
Hand Painted Clay (Xalitla, Capula, and other glazed/painted clay)
Although resistant to everyday use, clay products are not dishwasher/microwave safe. Clean with mild cleaner and cold to warm water and let air dry.
A molcajete is a traditional Mexican version of a mortar and pestle made from volcanic rock perfect for crushing and combining ingredients to make Mexican salsa. This prehispanic tool makes it excellent for kitchen elements such as pulverizing ingredients and grinding spices as necessary as possible, bringing out all flavors from ingredients, and control consistency of dishes. From its porous nature, it is almost impossible to clean thoroughly but, just like a cast iron, this will help transfer over ingredients to the next dish.
Before you use a new molcajete for the first time, it needs to be cured—i.e. scrubbed of excess debris and sediment from inside the mortar. Smooth out the inside by placing dry uncooked white rice inside the mortar and grinding it with the pestle. Press on the rice making circular motions as you move throughout the inside, including the sides, making your way up. Do this until the rice turns to a powder (rice will turn grey) and discard. Repeat this process until it no longer becomes discolored, approximately 3-4 times, then rinse with warm water. The molcajete is ready to use. Curing does take time and effort but you only have to cure it once and the result will be 100% worth it!
To clean, we suggest using only warm water and a kitchen brush dedicated only to this molcajete if you would like to prevent soap from entering the crevices of the stone and transferring over to your food. If, however, you feel uncomfortable not using soap, please use a mild one. Let air dry. MOLCAJETES ARE NOT DISHWASHER SAFE.
ShippingWe ship all orders within 1-2 business days from the time the order is placed. We usually ship our packages through USPS First Class Service when selecting our Free Shipping option but it will depend on the size of your order.
What are my delivery and Shipping options?
For orders within the USA:
|First Class Mail||UPS 2nd Day Air||DHL Express|
|Priority Mail||UPS Next Day Air|
*Prices vary depending on the size and weight of your order.
For international orders:
|First Class Package international||UPS Worldwide||DHL Express|
|Priority Mail International|
*Prices vary depending on the size and weight of your order.
**Shipping times will vary depending on location.
***Duties and Taxes will be charged upon delivery. Duties and Taxes are currently non-refundable
How long do you take to ship an order?
We do our best to ensure a timely delivery of all orders. Our processing time is 1-2 business days.
How can I track my order?
Once your order has been handled and shipped, you will receive an email notification containing a tracking number. Please look for the tracking link in your confirmation e-mail to track your package.
*Orders placed late on Fridays, Holidays or during the weekend, will be processed by our shipper on the next business day.
Hint: If you have a Lolo account you can log into your account at any time to track your order directly from your account.
Free Shipping Policy
All orders above $40 USD shipped within the USA territory will qualify for free USPS First Class Mail.
On occasion and on different products we may offer special free shipping. If any such offer becomes available, it will use the same shipping service.
We currently do not offer free shipping for international orders.
If you’re looking to return or exchange your order for whatever reason, we're here to help!
You can choose to return items within 30 days of purchase. After 30 days have passed, unfortunately, we cannot offer a refund or exchange.
You can return your product for store credit, a different product, or a refund to the original payment method.
To be eligible for a return or exchange, your item must be unworn or unused, with tags still attached, and in its original packaging.
Some types of goods are exempt from being returned or exchanged. Perishable goods such as food, candy, or coffee cannot be returned. We also do not accept products that are intimate, sanitary goods such as face masks, and bath & skincare products.
To start your return, please contact us at firstname.lastname@example.org to receive a return shipping label and instructions on how and where to send your package . If you prefer to send your items directly to us, you can mail your package to:
Lolo Modern Mexican Mercadito
27637 Dana Creek Drive
Boerne, Texas 78015
As soon as we receive your package we will be more than happy to process the return for an exchange, store credit, or refund to your account, please let us know what would you prefer.
*Please Note: If you decide to receive a refund, the shipping cost of the return label ($5 approximately) will be deducted from your return total. Shipping costs paid in your order are non-refundable. Also, we will not be held accountable on lost packages or any problems that may happen during the return transportation.
If you decide to receive an exchange, we will mail you the replacement item(s) within 1-2 business days after receiving your package. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Additional non-returnable items:
Downloadable software products
Some health and personal care items such as Face Masks and Face Shields
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you received our refund confirmation email but haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com or by phone at 210-501-3236.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, only exchanged.
Damaged Items (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
Lolo Modern Mexican Mercadito
27637 Dana Creek Drive
Boerne, Texas 78015
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Pictures in ad really don’t capture just how beautiful the caps are. When I opened the box, I gave out a delighted laugh. Eager for birthdays to come because I know the caps are going to be much appreciated.
This fills our heart with so much joy! We're so happy our products brought a great smile to your face. Thank you so much for your incredible support and kind words. We hope whoever received the birthday gift loved it!
I love the red color of the hat and the embroidery is well done. Have liked all the items I have ordered from Lolo.
We’re so happy to hear that you enjoyed your new Otomí cap, we really appreciate your detailed review and the fact that you loved the colors and embroidery on it. We look forward to welcoming you again soon!
I must have at least 8 of these beautifully crafted masks! I am a public school art teacher and have been wearing Lolo masks all year long. I receive so many compliments from my colleagues! Thank you, Lolo for making these masks.
We’re so happy to hear that you're such a huge fan of our hand-embroidered masks, this makes us very happy. Your students are super lucky to have you as their teacher, thank you for supporting Lolo and for your super kind words! Gracias!